Trusted to exceed expectations

Marco and the team at R&O are fantastic. Marco is easy to talk and relate to. He's relaxed and friendly. He also put me in contact with other great people who helped make getting the property ready for sale so much easier. I found Marco to be trustworthy and had our best interests at heart.

“Under promise and over deliver” is how they say professionals should operate. And I’m happy to report that’s exactly what Rich & Oliva did for me over the weekend. Boy, did they deliver!

From the outset, Marco and the team have been a joy to deal with, from initial campaign planning through to auction day. I can be pretty detail-oriented but nothing was too much trouble for them. Every element of the campaign fell into place and was executed on time and without fuss, including the photo and video shoots, marketing, styling and signage. Open homes – of which I had 10 due to high demand, with several being after hours and some at short notice – were a breeze and handled beautifully by the team.

All this concluded at auction on Saturday with a price for my beloved Croydon cottage that I would never have expected in a million years.

A special mention goes out to Brooke who has a lovely way about her, is super-efficient and made all the paperwork wrinkles go away.

Having lived across the Inner West for more years than I care to remember and at least 20 of them in Croydon, I do not believe any other agent knows the area better than Marco.

I would not hesitate for a moment in recommending Rich & Oliva as your ‘go to’ agent if buying or selling in the Inner West. Read More

Marco and the team were fantastic to deal with. They made the process seamless for the sale of our unit in Croydon. Always contactable and kept us in the loop every step of the way with attention to detail. Would highly recommend.

We bought the property from Marco & George and as a sign of loyalty once the project was completed we went back to them to sell it.

We found that the marketing of the property was done extremely well and they always kept us informed. It took longer to sell than expected but they worked hard and never stopped until each property was sold.

They were flexible with their terms, worked extremely hard and had our best interest at heart to sell the properties.

We recently went with Brian at Rich & Oliva when we sold our house. We initially bought the house from them a few years ago and deliberately chose them when we decided to sell it. Brian and the team were very genuine, comprehensive and reassuring throughout the inspections as well as on the auction day itself. Their marketing approach was top class and showed our house in the best light. We’ve also bought our next house through Brian and the team. Brian had suggested it in one of our meetings about selling, and we ended up buying our next home again with his and the team’s guidance and help. We recommend Brian and the team for both buying and selling your home. They’re with you every step of the way. Thanks Rich & Oliva! Thanks Brian! Read More

Dear Matthew & Suzanne,

I just wanted to express my thanks for all your help, support, and guidance throughout the sale of my family home. Being my first time selling a property, I truly appreciated your clear explanations and thoughtful suggestions.

Your honesty, integrity, and consideration made the process smooth and ensured the best possible outcome. I’m incredibly grateful for your thoughtfulness and professionalism every step of the way.

Thank you again!

Matthew, Suzanne and the team at Rich & Oliva achieved a sale outcome of our long term family home at a price in the upper range of our expectations. At all times they were thoughtful and considerate of the importance of the sale to us, as well as being focussed and professional. The campaign appeared to be well designed to generate momentum as the auction date approached. They kept us well-informed throughout the campaign and conducted and explained the auction process in a way that gave us confidence about the likely outcome.”

Thanks again

Thanks again for all your help with the sale of our home yesterday. We're thrilled with the result and are grateful for how smoothly everything went from beginning to end.

The campaign itself was incredibly well-run, and it was very clear your experience and strategy played a big part in its success. We appreciate your professionalism, transparency and clear communication throughout the whole process.

We would gladly recommend you to anyone looking to sell their home, you made what can be a stressful process feel smooth and manageable.